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Frequently Asked Questions

Is Triptico free?

Yes, you can use Triptico with a free account. You can upgrade a free account at any time in order to unlock additional features. Students can access activities and lessons that you have created for free - no sign-up or registration required.

What can Triptico be used for?

Triptico can be used to create learning content on any topic, in any language and for any age or ability of learner. You have complete control over the content and can create activities that are perfectly suited to the requirements of your learners – in schools, colleges, universities and the workplace.

How do I share activities that I create?

Subscribers have the option to set activities as public or private. Public activities are available for everybody to use and can be found by searching the database. Each activity also has a unique code which can be distributed to allow people to access an activity instantly. You can also share a direct link to an activity. Activities that you mark as private are accessible only to you.

Can Triptico be used for online learning?

Yes, you can create activities and lessons to use in the classroom and / or for online learning. Each saved file has a unique code to make it very easy to share.

How long does a subscription last?

All subscriptions run for one full year. Individual subscriptions automatically renew on a yearly basis unless cancelled. Subscriptions are managed via the 'My Account' section of the website.

How do I cancel my subscription?

Sign-in to this website and visit the 'My Account' section to manage your account and manage your payments.

I have been a Triptico subscriber for a long time - do I need a new subscription for the new version?

No - all existing Triptico subscriptions will work with the new version. There is no additional charge for the new version, new features or new resources.

I created lots of activities in the old version of Triptico - are they available in the new version?

Yes, they are! Select the 'Legacy' option when viewing your saved files. Legacy saves are stored in the old database, but clicking the edit button will give you the option to save the activity to the new database.

How do I pay for a subscription?

Sign up for a free account and then subscribe via the 'My Account' section. Payments are handled securely by Stripe.

Do you offer discounts for multiple subscriptions?

Yes, we can offer discounts for purchases of ten or more subscriptions. We also offer an unlimited site licence which allows for as many subscriptions to be created as are required for all employees across an entire site. Please contact us for more information.

If I create an activity at home, can I use it anywhere else?

Yes. Any activities that you create and save can be accessed anywhere and on any device.

Sometimes I don’t see new features or resources that have been added to the Triptico website — why is this?

Your browser may be loading an old version of the site - this blog post should help.

Why can some saved files not be opened with some resources?

Some resources require saved files with a certain number of cards in order to work. For example, a game of Bingo requires at least 12 unique clues. This blog post should help.

Anything that we have missed? Contact Us.

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Terms and Conditions



General

These Terms and Conditions (“Terms”) are applicable to Triptico's website and resources (“Triptico”), all owned and maintained by Triptico (Company Number: 8084101). Please read this agreement carefully as it governs your use of Triptico. By continuing to use the Triptico website you are agreeing to the terms that appear below. We reserve the right to change these Terms and Conditions at any given time and will notify our users of any changes. In order to ensure that you are up to date with any changes, we advise you to frequently visit this page.


Subscriptions

To sign-in to the website you will need to create an account, including a username and password. It is your responsibility to ensure that the information you provide is accurate and relates to you. You cannot create an account or username and password using the names and information of another person or using words that are the trademarks or the property of another party or vulgar, obscene or in any other way inappropriate. We reserve the right with or without notice to suspend or terminate any account in breach. Subscriptions cannot be shared between users. A breach of this clause may result in termination of the abused accounts and / or all accounts provided as part of a wider licence agreement. If for any reason you suspect that your username and password has been disclosed to or obtained by another party you should update your details and / or contact Triptico immediately.


Accessing Triptico

The Triptico website is provided free of charge. It is your responsibility to ensure that you have made all necessary arrangements in order to access Triptico. For example: Triptico will not be responsible for any telephone bills, internet charges or any other costs incurred by you in order to access Triptico.


Pricing

Triptico make every effort to ensure that the pricing displayed on our website / software is correct. However, if an error in the pricing of a service or subscription is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you (as applicable).


Acceptable Use

Your use of Triptico must not violate any applicable laws, including copyright or trademark laws or other laws in your jurisdiction. You are responsible for making sure that your use of Triptico is in compliance with laws and any applicable regulations. Abusive behavior / content will not be tolerated and accounts of abusive users will be terminated at Triptico’s sole discretion. Triptico reserve the right to delete, move or edit any content that: is unlawful or promotes unlawful activities; is or contains sexually obscene content; is libelous, defamatory, or fraudulent; is discriminatory or abusive toward any individual or group; gratuitously depicts or glorifies violence, including violent images.


User-Generated Content

You are solely responsible for the content of, and for any harm resulting from, any content that you create with Triptico. If you are posting anything you did not create yourself or do not own the rights to, you agree that you are responsible for that content. You will only submit content that you have the right to use. If you believe that content on Triptico violates copyright, please contact us immediately. We accept no responsibility, or liability to any third party, for the content or accuracy of any content posted by you or any other user of Triptico.


Changes to the Website / Software

We may update the website / resources from time to time and may change the content at any time. Triptico reserve the right to make changes to the site / resources in order to continually improve our service to you. We will ensure that any changes do not impact negatively on the benefits offered by our subscription service. We do not guarantee that the website / software will be free from errors or omissions. Whilst we will strive to continually improve our service to you, we can make no promise that Triptico will always be maintained with the same DNS names, IP addresses, authentication methods or URLs, or that it will always be available and uninterrupted..


Intellectual Property Rights

All content, software, data and intellectual property rights, including but not limited to all know how, concepts and logic found on or relating to the website / resources is the property of Triptico. None of the software, data or content found on the website may be reproduced, republished, distributed, posted, sold, transferred or modified in any way without our prior express written permission.

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Privacy Policy



General

This privacy policy (“policy”) will help you understand how Triptico (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use the Triptico website. We reserve the right to change this policy at any given time and will notify our users of any changes. In order to ensure that you are up to date with any changes, we advise you to frequently visit this page.


What Data Do We Collect?

When you visit the website, we may collect the following data: your IP address; your contact information and email address (if you choose to create an account); analytic information regarding your online behaviour on our website.


Why Do We Collect Data?

We are collecting this data for several reasons: to better understand your needs; to improve our services and products; to customise our website according to user’s online behavior and preferences.


Safeguarding and Securing the Data

Triptico is committed to securing your data and keeping it confidential. Triptico will do all in its power to prevent data theft and unauthorised access by implementing the latest technologies and software to help us safeguard all of the information we collect.


Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to our use of the data it collects regarding your online behavior. Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for our users. You can disable cookies by accessing the settings of your internet browser.


Links to Other Websites

The Triptico website may contain links to other websites provided by third parties not under our control. When following a link and providing information to a third-party website, please be aware that we are not responsible for the data provided to that third party. This privacy policy only applies to the Triptico website. If you visit other websites via a link posted by Triptico, you should read their own privacy policies.


Your Rights

Please contact Triptico to: request a copy of personal information we hold about you; ask that we update the personal information we hold about you; ask that we delete personal information that we hold about you; withdraw your consent to our holding of your personal information.

Triptico will never sell or lease your personal information to third parties unless we have your permission or are required by law to do so. Please do not use Triptico if you are unable to agree to this privacy policy.


GDPR Policy

Triptico is a small company and as such is very self-contained. It serves a niche market with limited and clearly defined uses of customer information. Triptico does not share any customer details with third parties, or sell on email addresses under any circumstances. Individuals purchasing Triptico do so online securely using PayPal or Stripe. Bank card information is never seen by Triptico, stored by Triptico or processed by Triptico. The sales process requires standard customer communication – email addresses and physical addresses. It is used entirely in this context and is never shared. Schools purchasing Triptico do so through invoices and BACs payments. We store school addresses and telephone numbers (publicly available information) and we record contact names. Again, this is the minimum requirement for the sales process; the information is not shared or sold on to any third party. All passwords used to access the software are invisible to Triptico. (If a customer forgets a password we can only reset it – there is no visible record of the original.)

The personal data we collect will be used only for the following purposes: very occasionally to communicate about updates to Triptico software; to remind users about essential resubscription dates; to communicate with customers about any issues they experience; very occasionally to inform customers about Triptico sales offers.

Our servers are based in Dublin, Ireland, and are managed by Amazon.

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533,646 engaging lessons and resources created so far by teachers around the world!

  • Easy to Use

    Create activities in seconds which can be opened with a growing library of engaging, interactive resources.

    Nothing to download.
    Entirely browser-based.
    Access anywhere.

  • Easy to Share

    It is very easy to share lessons and activities with students, with no registration or sign-up required. Instant access!

    Perfect for classroom teaching.
    Perfect for home learning.
    Engaging and interactive.

  • Lesson Builder

    This innovative resource is perfect for whole class presentations, online teaching, independent learning and revision.

    Interactive and engaging.
    Very easy to share.
    Time saving.

    Try an Example

  • Account Options

    From free accounts to unlimited accounts across an entire site, we're sure to have an option that will work for you!

    Get started for free.
    Upgrade at any time.
    Offers available.

    Learn More

  • Easy to Use

    Create activities in seconds which can be opened with a growing library of engaging, interactive resources.

    Nothing to download.
    Entirely browser-based.
    Access anywhere.

  • Easy to Share

    It is very easy to share lessons and activities with students, with no registration or sign-up required. Instant access!

    Perfect for classroom teaching.
    Perfect for home learning.
    Engaging and interactive.

  • Lesson Builder

    This innovative resource is perfect for whole class presentations, online teaching and independent learning.

    Interactive and engaging.
    Easy to share.
    Time saving.

    Try an Example

  • Account Options

    From free accounts to unlimited accounts across an entire site, we're sure to have an option that will work for you!

    Get started for free.
    Incredible value.
    Discounts available.

    Learn More
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  • How can Triptico help you?

What do teachers say about Triptico?

    • "I have started using Triptico properly again this year and I'm so glad to have it - it transforms my lessons. I will continue to recommend it! Thank you for this fantastic resource."

      Rebecca, France.

    • "Triptico has truly enhanced my students' participation in class! Students rise to the challenge via the spontaneity of so many of the activities!"

      Glenn, Canada.

    • "We build Triptico into all of our training as a reminder that it can support and engage students. It continues to be very successful with our teachers."

      Eileen, NI.

    • "Absolutely loving the the new version of Triptico. It's so incredibly versatile - I can apply the same content to a number of different activities."

      Bryson, UAE.

    • "I just want to tell you how much I appreciate Triptico. The activities are so great to use with learners! Their versatility will make my job easier. It's a win-win!"

      Marie, Thailand.

    • "It is simply awesome! [Triptico] makes it possible to share activities with students for individual use, to differentiate in the classroom... I love it!"

      Penelope, NL.

    • "The truly awesome implications of what you've managed to achieve are dawning on me now. Students can play around with what they learned to their hearts' content after each class."

      Jonathan, France.

    • "Thank you for creating this amazing teaching tool. I’ve been using it for my lessons every day."

      一捷, China.

    • "An easy way to plan and engage students. Intuitive, smooth, appealing... One of the best educational tools out there!"

      Alex, UK.

Questions? Feedback?
Contact Triptico:

    • Name:

    • Triptico Limited

      Tel: (+44) 01246 205965

      Company Ref: 08084101

Helpful Links

Getting Started

Log In

Click the 'Log In' button at the top right of the Triptico website to access your Triptico account.

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Services

Training and Workshops

Please use the contact form to express an interest in arranging a workshop to help teachers make the most of the Triptico resources.

We can also arrange Zoom sessions to help subscribers get started with Triptico. Again, please use the contact form to get in touch if this could be of interest.

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